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Pharmacy Customer Service Representative

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Pharmacy Customer Service Representative to deliver exceptional customer service experiences in a fast-paced environment.
Key Responsibilities

Handle high volume incoming calls regarding pharmacy benefits with professionalism and empathy
Provide customer service by analyzing caller needs and delivering timely, accurate responses
Conduct research to ensure accurate responses to complex customer queries while maintaining confidentiality

Required Qualifications

One year of experience in medical insurance or a healthcare-related field
One year of experience in a call center or customer service role
High School Diploma or equivalent
Proficient computer skills, including typing a minimum of 25 wpm and 10-key
Proficient with Microsoft Office applications and ability to learn other relevant systems

Keywords: VirtualVocations, Whittier , Pharmacy Customer Service Representative, Sales , Vista, California

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