Customer Experience & Sales Representative
Company: Encompass Core
Posted on: June 24, 2022
Job DescriptionThe Customer Experience & Sales Representative
will ensure accurate and timely collection and analysis of the
Federal LifeLine Program data for monitoring progress towards
meeting goals and reporting to agency funders.The Customer
Experience & Sales Representative will serve as the main point of
contact for our company to the local community as a service
provider for the Federal Lifeline Program. The position will focus
on the coordination and execution of community outreach events to
increase the awareness of the program as well as enroll eligible
- Create, distribute, and collect records of program
- Create program activities and accurate participant records in
- Maintain up-to-date and accurate records of community
participation in databases.
- Attend database management training as required by funders
and/or division leadership.
- Generate data reports at regular intervals throughout the year
to check for accurate and complete data collection.
- Understand program goals, monitor progress towards meeting
these goals, and communicate this progress to program leadership on
a regular basis.
- Provide general assistance to the members of the division.
- Ensure participant files contain all necessary and up-to-date
- Take messages and route calls as needed in a courteous and
- Greet and assist community members in the
- Assist in day-to-day operations of the division/program as
- Assist in the completion and processing of reports for the
- Perform all other related duties as assigned by operational
- High school diploma or equivalent.
- Attention to detail and commitment to program necessities
- Problem-solving abilities.
- Comfort taking initiative to learn the data needs of the
program, determine and generate corresponding data reports, and
share findings on an ongoing basis.
- Courteous and pleasant manners.
- Customer service and organization skills.
- Good judgment and commitment to ensuring the confidentiality of
- Professional demeanor.
- Commitment to good attendance and punctuality.
- Commitment to the agency's mission.
- Experience working with not-for-profit
agencies/organizations.This role involves the selling of products
or services and commission payPowered by JazzHRvDuSl11Jse
Keywords: Encompass Core, Whittier , Customer Experience & Sales Representative, Sales , Whittier, California
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