Inside Sales Representative
Company: Sysco
Location: Whittier
Posted on: June 17, 2022
Job Description:
Company:
US1113 FreshPoint Southern California, Inc.
Zip Code:
91744
Minimum Level of Education:
High School or Equivalent
Minimum Years of Experience:
2 Years
Employment Type:
Full Time
Travel Percentage:
0
JOB SUMMARY
This is a Sales & Marketing position responsible for focusing on
account penetration opportunity sales from a local (operation
company) OPCO facility (with minimal travel), performing sales
activities to achieve sales and profit objectives assigned,
ensuring the highest level of customer satisfaction through
customer service activities, and overseeing collection
activities.
RESPONSIBILITIES
- Performs sales activities for the assigned customer base and
provides customer support from the local (operation company) OPCO
facility.
- Conducts outbound calls to external customer base.
- Responsible for penetrating and growing market share of
assigned accounts.
- Responsible for increasing customer retention.
- Sells, via the phone and other media, all major product
categories through the presentation of new products, services,
ideas, uses, and applications to meet all established sales and
profit objectives.
- When necessary, performs merchandising research of product
discounts, product services information, special offers and/or
company promotions.
- Maintains, product information and prices, merchandising
materials, call lists and lead lists to enhance sales activities
through planning activities based on accurate and precise
information.
- Completes and up-dates all applicable sales forms and call
reports to ensure a complete and timely flow of sales
information.
- When possible, sells excess and/or obsolete inventory items, as
identified, through special customer contacts and sales techniques
to reduce product waste and unsatisfactorily high inventory
levels.
- Works with SYSCO specialists, manufacturing representatives,
and brokers in supporting company promotions or obtaining
information on products or services.
- Attends and participates in informational seminars,
learning-based meetings, and other sessions to advance individual
knowledge of sales techniques, product specifications, and
department functions.
- Attends all department sales meetings, as scheduled and
participates in other activities as requested. Reports on industry
and market competition as requested and assists with reviewing
inventory levels.
- Promotes positive working relationships with all internal and
external customers.
- Performs related duties as assigned.
- The hours for this position are 1:00 PM - 9:00 PM
QUALIFICATIONS
Education
- High school diploma or general education degree (GED);
- one to three months related experience and/or training; or
equivalent combination of education and experience.
Experience
- 1 -2 years in a customer service level position.
Professional Skills
- Pursues training and development opportunities
- Strives to continuously build knowledge skills and shares
expertise with others.
- Customer Service - Responds promptly to customer needs
- Solicits customer feedback to improve service
- Response to requests for service and assistance.
- Maintains confidentiality.
- Demonstrates group presentation skills; Participates in
meetings.
- Writes clearly and informatively; edits work for spelling and
grammar; able to read and interpret written information.
- Contributes to building a positive team spirit.
- Displays orientation to profitability.
- Follows policies and procedures; Supports organization's goals
and values.
- Prioritizes and plans work activities; Uses time
efficiently.
- Treats others with respect and consideration regardless of
their status or position.
- Observes safety and security procedures; Reports potentially
unsafe conditions.
- Is consistently at work and on time; Arrives at meetings and
appointments on time.
- Follows instructions, responds to management direction.
- Ability to maintain or improve the relationship between
customers and SYSCO.
- Working knowledge of all product categories sold to drive the
penetration of existing accounts.
- Strong telephone communication skills.
- Strong interpersonal skills.
- Some knowledge of salesmanship techniques; marketing principles
and product lines sold by SYSCO; necessary inter-department
communications related to certain sales, credit, and customer
service activities; SYSCO credit terms and general finance
terminology/concepts; book-keeping activities.
- Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations.
- Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple
correspondence.
- Ability to effectively present information and respond to
questions in one-on-one and small group situations to customers,
clients, managers and other employees of the organization.
- Ability to add and subtract two digit numbers and to multiply
and divide with 10's and 100's.
- Ability to perform these operations using units of American
money and weight measurement, volume, and distance.
- Ability to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete
variables in standardized situations.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- Regularly required to sit; use hands to finger, handle, or
feel; reach with hands and arms, and talk or hear.
- Occasionally required to stoop, kneel, crouch, or crawl.
- Must occasionally lift and/or move up to 25 pounds.
Work Environment
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
- The work environment is moderately loud.
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit
https://SyscoBenefits.com
HOW WE PROTECT OUR ASSOCIATES
COVID-19 Precaution(s):
- Personal protective equipment and masks provided
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, and cleaning procedures in place
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over
57,000 associates and a fleet of over 13,000 vehicles, Sysco
operates approximately 326 distribution facilities worldwide and
serves more than 625,000 customer locations.
We offer our associates the opportunity to grow personally and
professionally, to contribute to the success of a dynamic
organization, and to serve others in a manner that exceeds their
expectations. We're looking for talented, hard-working individuals
to join our team. Come grow with us and let us show you why Sysco
is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United
States.
We are proud to be an Equal Opportunity and Affirmative Action
employer, and consider qualified applicants without regard to race,
color, creed, religion, ancestry, national origin, sex, sexual
orientation, gender identity, age, disability, veteran status or
any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its
subsidiaries and affiliates.
Keywords: Sysco, Whittier , Inside Sales Representative, Sales , Whittier, California
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