IMMEDIATE HIRE - Customer Relations Associate
Company: Business Development Firm!
Location: Whittier
Posted on: June 17, 2022
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Job Description:
At Horizon , we value our partnered clients and share their
vision of growth. Our success in creating these long-lasting
promising business relationships is due to our dedicated Client
Relations and Customer Service Team. Their determined efforts in
providing our clients with excellent customer service has overall
improved the quality of our client relations. With our client's
upcoming expansion, we are looking to extend our Client Relations
and Customer Service Team. If you are team-spirited, share a
passion in cultivating relationships, and have a desire to assist
others, then the Client Relations Associate role was made for you!
Responsibilities of a Client Relations Associate: Establish and
maintain long lasting business and client relationships Identify,
troubleshoot, and provide clients resolutions to their issues and
concerns Maintain open communication between our clients, their
consumers, and our Client Relations Associate Team Utilize product
knowledge to upsell products and services as needed and assist our
sales team in new client acquisitions Provide clients with an
individualized purchasing experience and utmost customer service
Coordinate with sales team to ensure process orders are completed
and installation dates are set Document client's contact
information, ensure their purchase order is correct, and submit all
information accordingly to our Senior Client Relations Associates
Collaborate with fellow Client Relations Associates, and other
Customer Service and Sales team members that all sales targets are
met Job Requirements:The Ideal Candidate as a Client Relations
Associate: - High School Diploma or equivalent certification
required Bachelor's Degree in Business Administration,
Communications, Marketing, or other related fields preferred - 1-3
years of experience working in Client Relations, Customer Service,
Hospitality, Sales, or other related fields preferred -
People-oriented and passionate about building relationships -
Charismatic and personable demeanor that transpires to fellow
Client Relations Associates and other Customer Service team members
- Results driven and self-motivated to improve interpersonal skills
- Practices active listening and is empathetic to client's concerns
Solution-oriented and takes initiative in resolving unexpected
challenges -
Keywords: Business Development Firm!, Whittier , IMMEDIATE HIRE - Customer Relations Associate, Other , Whittier, California
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