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Remote Resolution Account Specialist

Company: VirtualVocations
Location: Whittier
Posted on: June 14, 2022

Job Description:

A financial company is searching for a person to fill their position for a Remote Resolution Account Specialist.

Core Responsibilities Include:
Handling and resolving escalated calls from Contact Center agents
Working callback tasks assigned from other departments (ex. Cash, Escrow)
Qualifications for this position include:

Proven track record of de-escalating and owning complaint calls
Strong interpersonal, emotional intelligence, and collaborative abilities
Comprehensive knowledge of the business

Keywords: VirtualVocations, Whittier , Remote Resolution Account Specialist, Other , Whittier, California

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