Academic Advisor

Company: Southern California University of Health Sciences
Location: Whittier
Posted on: November 18, 2021

Job Description:

Are You Looking to Make a World of Difference?With over 100 years in healthcare education, Southern California University of Health Sciences (SCU) is evolving both education and healthcare through its vibrant campus culture and integrative philosophy. Our holistic approach to caring permeates everything we do.Consider a career at SCU as an Academic Advisor and help us in making a world of difference!
This position is responsible for supporting LACC in providing academic support services to student advising, academic support, working closely with the LACC Academic Support Coordinator providing optimal learning support resources to LACC students.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports chiropractic student, with pure focus on the student academic experience.
• Acts as an advisor, meets students individually as needed to advise on academics and professional related questions/concern.
• Refers students to appropriate departments, as needed.
• Assists the LACC Academic Support Coordinator in training and supporting facility in the LACC Cohort-based Advising structure.
• Assists the LACC Academic Support Coordinator in managing remediation/supplemental instruction opportunities for the LACC students.
• Provides advising and support to ensure timely completion of program by special schedule (Off-Cohort) students.
• Collaborates with the Student Services Office to provide services to provide services to optimize the daily ability of AATP students to succeed in the program, e.g., transitional studies, tutorials, academic advising, and study strategies.
• Monitors the Academic Development Plans for students on Academic Warning in collaboration with the LACC Academic Support Coordinator and the Student Services Office.
• Monitors and advises academic probationary students.
• Identifies and monitors student compliance with academic contracts.
• Maintains appropriate state and government compliance when handling documentation of contact and interactions with students (i.e. FERPA).
• Maintains advising databases including student support documentation.
• Provides accurate information and timely services to administration, faculty, staff and students.
• Serves on university committees as assigned.
• Supports the university mission through words and actions.
• Works with a variety of databases to enter, maintain, and retrieve information (i.e. Jenzabar, Simplicity, Canvas, and ExamSoft).
• Performs other related duties as assigned by management.Learn more about how SCU is Making a World of Difference!RequirementsREQUIREMENTS
  • Master's Degree (MA) in a related field preferred.
  • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience required.
  • Significant work experience in higher education, preferably in academic advising, counseling admission, enrollment management or student affairs.
  • Experience with professional, graduate, and/or medical education highly preferred.
  • Computer skills required: Windows OS environment; Microsoft Office 365 including: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Presentation software (PowerPoint); and Teams.
  • Other skills required:
    • Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of manager, clients, customer, and the general public.
    • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
    • Must have excellent interpersonal and customer service skills.
    • Able to manage a wide variety of records, files, and reports.ATTENDANCE:
      Must be punctual and timely in meeting all requirements of performance, including, but not limitedto, attendance standards and work deadlines; beginning and ending assignments on time; andscheduled work breaks; where applicable.COMPETENCIES:To perform the job successfully, an individual should demonstrate the following competencies:Intellectual
      • Design - Generates creative solutions; Uses feedback to modify designs.
      • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
      • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Interpersonal
        • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
        • External Working Relationships - Develops and maintains courteous and effective working relationships with clients, vendors and/or any other representatives of external organizations.Organization
          • Business Acumen - Demonstrates knowledge of market and competition; Aligns work with strategic goals.
          • Business Necessity - The needs of the employer may be dependent on responding to and anticipating rapidly changing external and internal demands in all aspects of how business is conducted. This may include, but is not limited to, organization structure, finances, goals, personnel, work processes, technology, and customer demands. Therefore, it may become necessary to make modifications to how business is conducted and work is accomplished, with minimal or no advance notice to employees. Accordingly the employee must be capable of adapting, with minimal or no advance notice, to changes in how business is conducted and work is accomplished, with no diminishment in work performance.
          • Safety and Security -All employees are responsible for observing safety and security procedures as applicable and reporting potentially unsafe conditions to management.
            
            SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.LANGUAGE SKILLS:
            Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.PHYSICAL DEMANDS:
            The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; and talk or hear. The employee is frequently required to stand; walk; and sit. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell.The employee must occasionally lift and/or move up to 25 pounds.WORK ENVIRONMENT:
            While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); outside weather conditions; extreme cold; and extreme heat.The noise level in the work environment is usually moderate.Expectations of SCU EmployeesThe SCU President's Cabinet has identified a set of values and attributes that are bare minimumsfor employment, those that are core to who we are as a university, and values to which we aspire.Further identified are qualities and attributes desirable for employees in general, and seniorleadership specifically. This is in harmony with principles found in The Advantage, by PatrickLencioni.SCU Core Values:
            • Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
            • Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
            • Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
            • Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in our conclusions, more ingenuity in our problem solving, and greater equity in our care.SCU Permission-to-Play Values:1) Respect2) Integrity3) Emotional intelligence4) Team player5) Accountability6) Collegiality7) AuthenticityCommon Profile Qualities:1) Customer service focused2) Willing to invest in student/client success by fostering positive relations, guidance, and assistance3) A belief that no task that improves the University is beneath us/servant leadership4) Be an ambassador of the brand5) Be a part of recruitment6) Resource innovator
              Benefits
              • [Benefits may be subject to change and are dependent on type of employment]
              • Twelve--- yep TWELVE paid holidays per year
              • E.V. Charging Stations*
              • Free Employee Parking
              • 15% off Logo Merchandise at Campus Store (www.shopscu.com)
              • On-Site Chiropractic Treatment: No Charge for Employee** / Discounted session for Family and Friends
              • On-Site Acupuncture Treatment: Discounted sessions for Employee** / Discounted session for Family and Friends
              • On-site World Class Human Performance Training at only $39/month for unlimited sessions OR complementary use of the University's student managed weight/exercise facility
              • On-Site 1400 sq. ft. Yoga Studio with access to our tranquil herbal garden
              • 10 paid sick days per year---
              • 2 to 4 weeks of rolling vacation accrual------
              • An active culture calendar including: team happy hours---, lunch & learns, enrichment events, and more.
              • Employer sponsored 401(A) Retirement Plan with optional 403(B)
              • Medical Benefits: 5+ plans to choose from with 1 plan free (employee only)
              • Dental Benefits: 2 plans to choose from with 1 plan free (employee only)
              • Vision Benefits: Complementary insurance through VSP (employee only)
              • Life Insurance: 1x Annual Salary
              • Additional Voluntary Benefits including: Pet Insurance, Flexible Spending Accounts, Accident Indemnity, Cancer Care, and more. ------
                • Fees apply when charging vehicle.**Co-Pays may be applicable depending on insurance--- These hours do not roll over at the end of the year and cannot be banked.------ Accrual rate and maximum hour cap depend on the position held by the individual and the amount of time said individual has been employed by the University (3.08, 4.62, or 6.15 hours/pay period).--- "Happy Hour" events are only authorized by individual area Vice-Presidents and the University President. If held, attendance is never mandatory. Non-alcoholic beverages as well as food are always provided.
                  ------ These voluntary benefits are made possible through SCU's relationship with both ADP and Aflac; as such, SCU is not responsible for program or claim administration.

Keywords: Southern California University of Health Sciences, Whittier , Academic Advisor, Other , Whittier, California