Sodexo is seeking a full time Environmental Services /
Custodial Manager 2 PIH Health Whittier, a nonprofit,
acute Care Hopsital with 523 licensed bed. It is part of a regional
healthcare network with three hospitals, numerous outpatient
medical offices, a multi-specialty medical (physician) group,
home healthcare services and hospice care, as well as heart, cancer
digestive health, orthopedics, women’s health, urgent care and
emergency services. Our leadership is dedicated to putting patients
first and delivering top-quality healthcare.
Important: This is a second shift
Our Sodexo Health Care Environmental Services/Housekeeping teams
work to direct housekeeping operations at health care client
locations, partnering with them to deliver innovative solutions.
These teams also have responsibility for driving client
satisfaction by providing stellar customer service via effective
communication with all levels of hospital staff, as well as
follow-through with action items that impact both client and
patient satisfaction. At Sodexo Health Care, patients are the heart
of everything we do. Our ability to create a clean, healthy and
comfortable environment for hospitals is key to the full patient
The successful candidate will:
be responsible for driving client and patient satisfaction
provide a clean and safe environment for patients, visitors and
staff and works closely with the Infectious Control
lead a team and department initiatives;and/or
support a diverse and inclusive workforce.
Is this opportunity right for you? We are looking for
have experience leading and managing a team and is a leader who
develops and motivates a team to exceed the expectations of clients
and customers in service and the technical execution of a
healthcare housekeeping system;
have experience driving customer service and/or guest satisfaction
results in a healthcare environment is preferred;
possess strong leadership skills and can work independently to
drive program compliance and reach project target dates of
can analyze data, present and effectively communicate to all levels
within the organization related to training, leading hospital
committees and change management;
have experience effectively managing projects within agreed upon
are results and safety driven;
have in-depth knowledge of housekeeping systems and
have experience with vendor and contract management, as well as
union and contract negotiations;
have experience improving patient satisfaction, and driving full
compliance to HCAHPS, local, state and Joint Commission
have 3-5 years previous custodial / housekeeping or similar
management experience., in a hospital, healthcare experience
preferred but not required;
have strong financial acumen and budget management
can multi-task and set priorities;
are proficient with computers and other technology;
are bi-lingual with proficiency to communicate (preferred).
Learn more about Sodexo’s
Not the job for you?
At Sodexo, we offer Environmental Service/Housekeeping positions in
Healthcare and Senior Living locations across the United States.
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Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals
through continuous learning, mentoring and career growth
er growth opportunities.
Provides management oversight for
Environmental Services non-exempt level staff (client and/or Sodexo
employees) in the delivery of Sodexo Environmental Service
Programs. Ensures Sodexo Operating Standards for Environmental
Service are in place as required to consistently meet all company,
client, and regulatory requirements. Responsible for non-exempt
work force planning through effective scheduling, development of
daily work flow assignments, training and development, and
monitoring for compliance to the plan.
-Establishes a safe work environment for clients, customers and
staff by ensuring equipment safety and compliance with Sodexo
safety and loss prevention programs and by providing safety-related
training and equipment inventory maintenance.
-Provide leadership and direction to
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews,
constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in
place and consistently met.
-Develop/implement action plans for improvement in compliance with
Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget
Qualifications & Requirements:
Education Requirement - Associate's Degree or equivalent
Sodexo is an