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Service Center Manager

Company: Valvoline Instant Oil Change
Location: Whittier
Posted on: November 21, 2020

Job Description:

Accelerate Your Potential

Geared for the Driven

Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Henley Enterprises Inc, the largest franchisee of Valvoline Instant Oil Change (VIOC), is hiring Service Center Managers. VIOC is proud to serve those who need to be on the road, including first responders and medical workers who provide essential services to our communities. Safety is always top of mind for VIOC, and we want you to know that we are working hard to protect our team members and our guests with our stay-in-your-car oil change process plus newly added safety measures in line with CDC guidelines. You’ll enjoy a wealth of benefits including a rewarding bonus program and support to help you reach each new milestone and have some fun in between. That’s putting your career into your own hands.

What you'll do

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast-track to success.

The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met

Responsible for inventory, labor management and financial performance of the service center

Mentor, lead and train the team to optimize their development

Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers

Help maintain a clean, well-organized service center and facilitate a safe and secure working environment

Provide superior customer service leadership

Build trust and win repeat, loyal customers

How you'll succeed

You are friendly and willing to work as part of customer-focused team

Have effective interpersonal, oral communication skills

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Knowledge of cash handling, facility and safety control policies and practices

Reliable transportation to and from work

Ability to occasionally lift up to 50 pounds

Be able to stand for extended periods of time and climb stairs

Have full mobility and are able to twist, stoop and bend

High school diploma or equivalent

2 years managerial/supervisory experience in the quick lube/automotive business is required

Benefits include:

Flexible schedule & competitive pay

In addition to base wage, all certified managers assigned to a store are eligible to participate in our rewarding bi-weekly production bonus program

On-the-job training, based upon a nationally awarded training program

We promote from within– a commitment we are passionate about

Tuition reimbursement

Paid vacation and sick time

Medical, dental, vision, and 401(k) savings plans

Why choose a career with Henley Enterprises/VIOC?

The Service Center Manager position is an hourly position starting at $20.50 per hour depending upon experience. Our managers work an average of 50 hours per week which equates to $58,630 annually including overtime. In addition to this base wage, all certified managers assigned to a store are eligible to participate in our rewarding bi-weekly production bonus program.

For nearly 30 years, we’ve been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 215 locations in 11 states across the U.S. and growing. We’re passionate about cars, but we’re really in the business of taking care of people. We live by the policy of promoting from within and maintain an unwavering dedication to hiring, developing, and supporting the best talent. Isn’t it time you aligned your career to your needs? Join us today!

Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Valvoline Instant Oil Change, Whittier , Service Center Manager, Other , Whittier, California

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