Manager, Epic MSO Applications
Company: PIH Health
Location: Whittier
Posted on: October 29, 2025
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Job Description:
The Manager, Epic MSO Applicationsoversees the management of the
EpicMSOApplications team, with oversight over the following Epic
applications: Tapestry Managed Care (Membership, Medical
Management, and Core Administration). This positionis responsible
foroverseeing the implementation, configuration, support, and
optimization of Epic software applications across the healthcare
organization. This role will work closely with clinical,
administrative, and IT stakeholders to ensure the effective and
efficient use of the Epic system to improve patient care, workflow
efficiency, and compliance with regulatory standards. PIH Health is
a nonprofit, regional healthcare network that serves approximately
3 million residents in the Los Angeles County, Orange County and
San Gabriel Valley region. The fully integrated network is
comprised of PIH Health Downey Hospital, PIH Health Good Samaritan
Hospital, PIH Health Whittier Hospital, 37 outpatient medical
office buildings, a multispecialty medical (physician) group, home
healthcare services and hospice care, as well as heart, cancer,
digestive health, orthopedics, women’s health, urgent care and
emergency services. The organization is nationally recognized for
excellence in patient care and patient experience, and the College
of Healthcare Information Management Executives (CHIME) has
identified PIH Health as one of the nation’s top hospital systems
for best practices, cutting-edge advancements, quality of care and
healthcare technology. Required Skills Strong understanding of
medical managed services applications and workflows Proven
leadership and team management skills to handle multiple projects
and delegate to and direct staff Strong management skills to
oversee daily operations of the Epic application team, including
system maintenance, configuration, troubleshooting, and support
Ability to lead the implementation of new Epic modules and
upgrades, ensuring timely and successful project completion Ability
to prioritize work efforts and adapt in a fast-paced environment
Ability to provide support to their application analysts, managers
must understand the issues and workflows in their area well enough
to represent their users needs to Epic Ability to set clear
expectations for team members, including defining what they should
do at each phase of the project Ability to communicate information
clearly and concisely with project leadership and subject matter
experts Collaboration skill to work with clinical and operational
leadership to assess needs, translate workflows into Epic
functionality, and provide strategic guidance Demonstrating
flexibility with respect to changing end?user business needs The
ability to gain trust and establish effective relationships with
Epic counterparts The ability to persevere in difficult situations,
overcome obstacles, and reach high levels of performance when faced
with stressful work situations and time pressures Seeking,
logically examining, and interpreting information from different
sources to determine a problems cause and developing a course of
action to resolve the problem and to prevent its recurrence
Required Experience Required: Bachelor’s degree Minimum 4 years of
experience will be accepted in lieu of the required degree or
diploma Minimum 5 years’ experience working in an analyst or
manager role Preferred: Certification in Epic Tapestry Minimum 3
years of experience working with Epic applications Minimum 2 years
of management experience Strong understanding of medical managed
services workflows Address 12401 Washington Blvd. Salary
112985.60-186430.40 Shift Days Zip Code 90602
Keywords: PIH Health, Whittier , Manager, Epic MSO Applications, IT / Software / Systems , Whittier, California
