HOST/HOSTESS - DENNY'S - WHITTIER, CA
Company: Denco Family Inc
Location: Whittier
Posted on: October 26, 2024
Job Description:
Job Details
Job Location
CA Whittier 90606 Dennys 7383 - Whittier, CA
Salary Range
$16.00 - $16.00 Hourly
Description
Denny's restaurant is seeking a Host/Hostess for the Whittier, CA
location. This position will be reporting to the General Manager
and Restaurant Manager, the Host/Hostess greets and seats guests in
a friendly and courteous manner, receives payment and assists other
service personnel as needed to provide total guest satisfaction.
Responds to and addresses guests concerns.
What We Offer:
- Medical, Dental, and Vision Benefits (full time employees)
- Employee Discount - receive 50% discount on meals during your
shifts
- FREE Beverages - receive free soft drinks, coffee, tea and
water during your shifts
- FREE Uniform - receive a brand-new uniform at orientation
- Company-wide discount - receive a 25% discount at over 40
company-affiliated restaurants!
- Flexible Schedules - we'll work with you because employee
work/life balance matters!
- Employee Referral Bonus - refer a friend and get paid!
- Employee Assistance Program - receive confidential, personal, &
web-based support on a variety of important topics such as stress
management, dependent care, nutrition, legal & finances
- Advancement - On-the-job skills training to prepare employees
for upward mobility opportunities Responsibilities and Duties:
- Greets guests immediately in a friendly manner upon arrival and
acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing
standards
- Seats guests at clean, dry tables utilizing proper seating
rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating
order procedures
- Describes promotions and suggestively sells while seating
guests; takes initial beverage order
- Attends to any other guest needs during the entire dining
experience as warranted
- Demonstrates safe cash handling procedures in accordance with
policy and accurately completes cash, credit card, and discount
transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner, and
notifies the supervisor of any issues
- Assists service personnel in providing beverage orders and
refills and clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs.
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area of restaurant to be clean, organized and
inviting to guests
- Completes all required side-work, including deep cleaning
assignments
- Adheres to Denny's Brand Standards and internal policies and
procedures
- Provides courteous service and is cordial to all team members
and guests Qualifications
Position Qualifications:
- Must have ability to communicate effectively in English, both
orally and in writing
- Must be able to pass all required tests and training
requirements for the position
- Must be able to work in a team environment
- Meets Denny's uniform and grooming standards and maintains them
throughout the shift
- Must be able to work flexible schedule, including holidays,
nights and weekends
- Must have excellent guest service skills
- Must be dependable and able to learn basic tasks and follow
instructions
- Must place a value on diversity and shows respect for
others
This job description is intended to describe the general nature and
level of work being performed by the employees assigned to this
position. It is not intended to be an exhaustive list of all
duties, responsibilities or tasks which may be required to be
performed in this position. Employer may amend, change, or modify
the responsibilities and duties of this position to meet business
needs as necessary. This job description does not constitute a
contract for employment and may be changed at the discretion of the
employer with or without notice.
Denco Family, Inc is an Equal Opportunity/Affirmative Action
Employer. As an Equal Opportunity Employer, we do not discriminate
on the basis of age, race, sex, sexual orientation, gender
identity, gender expression, color, religion, national origin,
disability, genetic information, or any other status protected by
federal, state or local law.
Keywords: Denco Family Inc, Whittier , HOST/HOSTESS - DENNY'S - WHITTIER, CA, Hospitality & Tourism , Whittier, California
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