Catering Assistant
Company: California Country Club
Location: Whittier
Posted on: September 15, 2023
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Job Description:
California Country Club is excited to announce the exceptional
career opportunity of full-time Catering Assistant. Qualified
candidates will thrive in a hospitality environment and be highly
focused on providing superior service.
Key Responsibilities of the Catering Assistant:
-Contacts customers face-to-face, by telephone and/or email, to
confirm, coordinate, and update details for scheduled catering
activities.
-Details each group's catering needs which may include but is not
limited to: menu planning, meal time, and room set up.
-Conducts facility tours and sight visits for groups assigned.
-Tracks all guarantees and deadlines based on contract.
-Coordinates with Conventions and Catering department as well as
Food and Beverage department to ensure specified arrangements are
carried out as planned.
-Attends trade shows, wedding shows, and other events as
assigned.
-Completes projects as directed in relation to the area of
responsibility.
-Assists the department manager in interviewing, training,
planning, assigning, and directing work. Make recommendations when
hiring, evaluating performance, rewarding, and disciplining
associates. Addresses complaints and resolves problems.
-Assists in the coordination of department members that may
include, but is not limited to: Banquet Captain, Servers, Hosts,
Set Up Staff.
-Assists in monitoring business volume forecast and plans
accordingly in areas of manpower, productivity, costs and other
expenses.
-Responsible for implementing and maintaining excellent service to
achieve guest satisfaction.
-Assists manager in communicating any changes or new policies and
procedures to the department.
-Conducts facility tours and sight visits for groups.
-Performs other duties as required.
Minimum Qualifications for the Catering Coordinator:
-Associate's degree (AA); and one to two years related experience
and/or training; or equivalent combination of education and
experience.
Other Qualifications:
--- Knowledge of software applications such as Microsoft Word,
Excel and POS system.
--- Possesses excellent interpersonal and customer service
skills.
Keywords: California Country Club, Whittier , Catering Assistant, Hospitality & Tourism , Whittier, California
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