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Customer Service Representative - Entry Level

Company: Red Label Enterprises
Location: Whittier
Posted on: November 16, 2021

Job Description:

Welcome to our team! As a leader in marketing and promotions, there's no better place to jump start your career. At Red Label, we take great pride in the sense of community provided to all employees; work feels like a second home and colleagues become lifelong friends. For the past 18 years, Red Label has acted as a progressive company by creating a safe place for all team members to collaborate, expand their skill set, and grow exponentially. As a result of the pandemic, the need for our services has increased. Because of this influx in customers, we are offering positions with immediate availability to start. Red Label Perks:

  • Pay starts at $20/hr
  • Paid training in customer service, marketing, communications, and leadership
  • Job security (no one has been laid off or had hours cut due to the pandemic)
  • Weekly paycheck
  • Optional additional weekend hours offered
  • Growth potential within the company
  • Optional weekly team building activities
  • Learning environment
  • Extraordinary team atmosphere
  • Mileage reimbursement
  • Free financial literacy classes
  • 401k and health benefits Qualifications and Required Skills:
    • ---------------------Ability to learn CRM software and applications
    • Capable of establishing and maintaining relationships with clients and customers
    • Must be able to work independently with moderate to minimal supervision
    • Maintain confidentiality of all client and customer information collected
    • Can type at least 40wpm on a mobile device
    • Effective oral and written communication skills
    • Ability to stand and walk for extended periods of time
    • U.S. Citizenship or work authorization
    • Must be able to pass a government background check
    • Must be at least 18 years of age
    • Must have reliable transportation
    • Experience in customer service and/or marketing is preferred
    • Easily adaptable in a fast paced environment Job Requirements:
      • Resolves any problems, questions, or concerns with professionalism and open communication
      • Gains knowledge of systems implemented during each customized client promotion/field campaign
      • Utilizes knowledge of products, services, and brands
      • Assists in executing projects in alignment with the overall goals of the company
      • Participates in service, brand, and product knowledge training
      • Responsible for inventory tracking
      • Stays informed of company and client policies, procedures, and promotions
      • All other tasks as needed by the Management team

Keywords: Red Label Enterprises, Whittier , Customer Service Representative - Entry Level, Hospitality & Tourism , Whittier, California

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