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Thrift Store Supervisor

Company: Union Rescue Mission
Location: Whittier
Posted on: April 10, 2021

Job Description:

POSITION SUMMARY: Under the supervision of the Thrift Store Manager, the Supervisor is responsible for assisting the Store Manager with daily operations, including: merchandising, marketing, supervising, scheduling, sales and training. In the absence of the Store Manager, this position will assume the manager's duties. CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM's standard for employment, Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people. The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.ESSENTIAL FUNCTIONS:--- Assist the Store Manager to oversee general store operations relating to merchandising, inventory control, training, sales. Assist cashiers and help in register area as needed.--- Communicate regularly with Store Manager about store issues.--- Responsible for daily cash handling, credit card transactions and bookkeeping including night drop deposits in the absence of the store manager.--- Actively engage customer on sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met.--- Provide excellent customer service by greeting and assisting customers and donors and responding to customer inquiries/complaints.--- Promote repeat business and word-of-mouth advertising through building of excellent customer relations.--- Ensure employees, CLDP and volunteers are properly trained in store operations and procedures.--- Ensures physical maintenance, and cleanliness and attractiveness of store and displays.--- Enforce and maintain safety and all health and security policies and procedures.--- Carry out other and projects as assigned by the Store Manager. --- Encourage guests of faith and growth in Jesus Christ.--- Commitment to URM mission, vision, and core values.PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.--- Must be able to lift 50 lbs.--- Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting of objects and operating equipment.--- Requires ability to operate a pallet jack.WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.--- This position works predominantly indoors in a store, warehouse or dock environment all of which are high traffic settings involving people, equipment and/or machinery.--- The area is generally clean, orderly, properly lighted, ventilated and does have constant foot traffic from employees, volunteers, vendors and visitors.--- May be exposed to dust in the performance of certain duties.--- Noise levels are considered moderate to high..

EXPERIENCE, EDUCATION AND LICENSURES:--- High school diploma or equivalent--- Must have a minimum of 3 years of Thrift Store experience or retail operations--- Two years shift supervision preferred.--- Must have a valid driver's license, a clean DMV record and the ability to be added to the company auto policy.--- Ability to communicate effectively in both written and verbal formats--- Fluency in Spanish, both verbal and written, is a plus--- Must have strong customer service skills.--- Must have working knowledge of Microsoft Office--- Must have strong organizational skills.--- Must have strong communication skills, both written and oral.--- Must have strong time management skills.--- Must be detail oriented.--- Must have the ability to multi-task in a high volume environment.--- Must be able to be an effective team member and handle project leadership responsibility.--- Must be able to occasionally travel locally.

Keywords: Union Rescue Mission, Whittier , Thrift Store Supervisor, Hospitality & Tourism , Whittier, California

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