WhittierRecruiter Since 2001
the smart solution for Whittier jobs

Customer Service Specialist

Company: SCI Shared Resources, LLC
Location: Whittier
Posted on: August 21, 2020

Job Description:

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provide outstanding customer service to internal and external customers; provide a high level of timely follow-up with customers on pending marker orders; manage and answer customer questions; and assist with new purchases. Must be able to perform the essential functions of the job with or without reasonable accommodations. + Assist with allocating resources and proactively preventing Work-in-Process order categories from building up. + Act on calls from internal and external customers to provide memorial status including marker setting, marker repairs...etc. + Handle and follow-up on unfilled marker statuses (in Work-In-Process category), including orders at the manufacturer. + Timely update the marker module with completed orders. + Review, manage, and submit layout changes/approvals for markers, plaques, and uprights to the memorial designers timely. + Insure timely follow-up is provided to customers with pending marker orders. + Generate and review new marker orders for accuracy, completeness, and policy compliance before distributing to memorial designer. + Provide timely mail-out of finalized design layouts and update the customer's account with notes. + Process incoming mail, email & faxes timely. + Must be able to multi-task, set priorities, and organize work. + Act on customer complaints to provide satisfactory resolution. + Participate in cross training and skill development opportunities to improve competency and customer service. + Meet with customers to provide assistance with purchasing new memorial products. + Assist/process payments with outside vendors and families for the outside marker delivery process **Experience and Education:** + Minimum one year experience as support staff in a customer service environment + High School Diploma or GED **Special Skills** + High accuracy with data entry + MS Office software + Bilingual a plus **\#SCI** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier **Req ID:** Req.87557 **Position Type:** Full time **Who we are. What we do.** We are North America's largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one's life. _"SCI" refers to Service Corporation International and its affiliates._ **Equal Opportunity Employer, M/F/D/V**

Keywords: SCI Shared Resources, LLC, Whittier , Customer Service Specialist, Hospitality & Tourism , Whittier, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Delivery Associate/Driver
Description: Job Description: 10 10 Location : DPS5 28820 Chase Place Valencia, CA 91355-5422 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill (more...)
Company: Amazon Contracted Delivery Partners
Location: Castaic
Posted on: 09/21/2020

Delivery Associate/Driver
Description: Job Description Location: DLA4 9031 N. Lurline Avenue Chatsworth CA 91311 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: San Fernando
Posted on: 09/21/2020

Package Delivery Driver
Description: Job Description Location: DLA4 9031 N. Lurline Avenue Chatsworth CA 91311 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: Valley Village
Posted on: 09/21/2020


Delivery Driver
Description: Job Description: 10 10 Location : DPS5 28820 Chase Place Valencia, CA 91355-5422 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill (more...)
Company: Amazon Contracted Delivery Partners
Location: Castaic
Posted on: 09/21/2020

Package Delivery Driver
Description: Job Description Location: DLA4 9031 N. Lurline Avenue Chatsworth CA 91311 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: Sylmar
Posted on: 09/21/2020

Restaurant Delivery
Description: Your time. Your Goals. 10 What is DoorDash 10 Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: South Pasadena
Posted on: 09/21/2020

Barista
Description: Job Description:-Able to work well in a fast-paced environment.-Critical thinking and multitasking
Company: Pennyoven
Location: Los Angeles
Posted on: 09/21/2020

Delivery Driver (part or full time) with DoorDash - Make up to $20/hour
Description: Your time. Your Goals. 10 What is DoorDash 10 Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: Oak Park
Posted on: 09/21/2020

Delivery Driver (part or full time) with DoorDash - Make up to $20/hour
Description: Your time. Your Goals. 10 What is DoorDash 10 Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider (more...)
Company: Doordash
Location: Castaic
Posted on: 09/21/2020

Delivery Driver - Full-time
Description: Job Description: 10 10 Location : DLA8 2815 El Segundo Blvd. Hawthorne CA 90250 15.00 - 16.25hr Amazon Delivery Service Partners are seeking bright, motivated, hardworking individuals to fill Contracted (more...)
Company: Amazon Contracted Delivery Partners
Location: El Segundo
Posted on: 09/21/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Whittier RSS job feeds