Insurance Coordinator, Home Health

Company: Assisted Home Health & Hospice
Location: Thousand Oaks
Posted on: April 1, 2026

Job Description:

Assisted is an exciting place to be right now as we are experiencing tremendous growth! We are looking for an Insurance Coordinator for our Home Health Department in Thousand Oaks. This is a full-time in-office position, Monday - Friday, 8 am - 5 pm. The hourly range for this position at commencement of employment is expected to be between $27-32; however, pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience. Assisted offers great and rewarding career opportunities, making a difference in the lives of people. Join our team and love what you do! Help others. Make a difference. Be proud. Assisted Offers Our Employees a Unique Employment Package: Affordable medical, dental and vision benefits package. Company matched 401K (up to 6% of your annual salary can be matched) A very generous referral bonus – earn up to $600* per referral. We’ll empower you to reach your highest levels of personal and professional development by providing up to $6,000* tuition education reimbursement. Vacation, sick leave, and paid holidays package* *Internal policy provides detailed information regarding these benefits. Full policy is provided upon request. JOB SUMMARY Responsible for obtaining insurance information and initial authorizations, as indicated. Responsibilities may also include tracking and obtaining physician signatures on orders in a timely basis. Responsible for insuring initial paperwork is filed in Medical Record. Performs all major responsibilities in a manner consistent with the mission and goals of the Agency. DUTIES AND RESPONSIBILITIES Verifies insurance coverage for service, if needed. Secures prior authorization for initial services, if needed. Provides clinical, billing, and collections personnel with information regarding patient=s insurance coverage. Assists Branch Manager in preparation and mailing of bills on a monthly basis. Tracks authorizations vs. utilization and secures further authorization for additional visits. Tracks mailed MD orders, discharge summaries and POC’s for signatures and follow-up to obtain in timely manner. Backs up receptionist in answering incoming calls and directing to the appropriate party or their voice mail. Prepares nursing and therapy admission packets. Accurate filing of initial paperwork into the clinical records. Initiates frequency of visit tracking per POC. Distributes incoming faxes. Assists with assessments, re-certifications, and D/C paperwork tracking. Notifies staff of missing documentation from assessments, re-certifications and D/C's. Separates payroll copies from S.O.C.'s and codes appropriately. Works overtime if needed. Supports the mission and goals of the Agency. Acknowledges patient rights including privacy and confidentiality. Consistently display a professional appearance and conduct in all settings. Customer service, including interpersonal and interagency relationships, are always positive and professional. Assumes responsibility and displays reliability for the completion of tasks, duties, communications, and actions. Maintains professional growth and development. Participate in performance improvement activities. Abides by Agency policies and procedures. Accepts other duties as assigned. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is mostly sedentary combined with moderate amounts of squatting and standing. Must have visual and hearing acuity. Must be able to communicate clearly verbally. Must be able to read, write and speak English fluently. Ability to complete tasks with multiple interruptions. Must be able to lift weight equivalent to a box of computer paper. May be exposed to minor hazards/communicable diseases . EDUCATION, EXPERIENCE, TRAINING High School Diploma or equivalent preferred. Type a minimum of 35 wpm, master of alphabet, experience interacting with clients/customers (internal and external). Ability to coordinate multiple functions and appropriate phone etiquette. One-year experience in medical office/hospital/agency with basic knowledge of insurance coverage preferred.

Keywords: Assisted Home Health & Hospice, Whittier , Insurance Coordinator, Home Health, Healthcare , Thousand Oaks, California