Public Safety Responder -UCI Health-Lakewood

Company: University of California - Irvine Health
Location: Lakewood
Posted on: May 23, 2025

Job Description:

Who We Are

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit . The UC Irvine Police Department provides public safety and law enforcement services 24 hours a day, seven days a week, for the UCI Irvine campus and properties and the UCI Health Network, which includes UCI Health Orange, UCI Health Irvine, UCI Health Fountain Valley, UCI Health Lakewood, UCI Health Los Alamitos, UCI Health Placentia-Linda, and designated UCI Health clinics.

The Police Department's Health Division uses a hybrid model that includes Police Officers, Public Safety Ambassadors, Public Safety Responders, Public Safety Supervisors, Security Supervisors, and other professional staff members who work together to safeguard the lives and property of the University and its patients, visitors, faculty, staff, and students at the various UCI sites.

Public Safety Responders are frequently the first contact the public may have when seeking assistance or requesting services at any UCI location. They provide information, directions, and general assistance, patrol and respond to calls for service at the various UCI properties, respond to emergencies like disturbances or medical crises, monitor suspicious activity, provide escorts, and assist with the de-escalation of violent situations. In the Health setting, they are a direct patient-facing position often found in the emergency department and various clinical settings. They provide patient, visitor and staff escorts and essentially act as a security and safety presence within the healthcare facilities. Public Safety Responders assist in placing persons in restraints, write reports, and monitor patients as needed. They also staff and monitor security systems, including cameras, monitors and alarms.

Public Safety Responders are expected to conduct themselves professionally and ethically while enforcing UCI and UCI Health policies and procedures. Duties may include working assigned posts, conducting foot, bike, and vehicle patrols, providing excellent customer service to patients, visitors, students, faculty and staff, performing visitor control, de-escalating and intervening in combative situations, staffing the Public Safety Operations Center (PSOC) and providing real-time intelligence through alarms, radios, cameras, and direct observation to the Health Division. Responders may also perform other duties as assigned.


Your Role on the Team

As a member of the UC Irvine Police Department, the Public Safety Responder assists in monitoring, observing, and reporting public safety concerns and conditions. The essential functions listed below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict duties that may be assigned to this position if such duties are reasonably related to the position.
What It Takes to be Successful

Total CompensationIn addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our and .

Required:

• Must be licensed and able to operate a motor vehicle and/or golf cart style vehicle safely.
• Must be able to qualify to use a Taser (Electronic Control Device) effectively and safely
• Must be able to demonstrate good decision making skills and judgment skills when interacting with the public as well as in high stress incidents that may include medical and mental health crisis situations and emergency situations.
• Must be able to work variable shifts including: days, evenings, nights, weekends, and holidays.
• Must be able to read, write and speak English.
• Must be able to display excellent customer service.
• Must be able to conduct sustained foot and/or bike patrols, or extended stationary (standing/sitting) post assignments.
• Must be able to monitor and effectively use public safety alarms, radios, and video surveillance systems.
• Must be able to communicate effectively.
• Valid California Driver's License
• Valid California BSIS Security Guard License
  Preferred:
  • Hospital Security Experience
  • Experience working in a University environment.
  • Bilingual is a plus.
  • 1-3 years Prior experience working a position that requires interaction with the public and providing services.
    Special Conditions:
    • Must be able to complete a modified police officer background, Livescan, and physical
      Conditions of Employment:The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
      • Background Check and Live Scan
      • Employment Misconduct*
      • Legal Right to work in the United States
      • Vaccination Policies
      • Smoking and Tobacco Policy
      • Drug Free Environment*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
        • California Child Abuse and Neglect Reporting Act
        • E-Verify
        • Pre-Placement Health EvaluationDetails of each policy may be reviewed by visiting the following page -
          
          
          Closing Statement: The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
          
          For the University of California's Affirmative Action Policy please visit: .
          
          For the University of California's Anti-Discrimination Policy, please visit:.
          
          We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
          UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.
          Consideration for Work Authorization Sponsorship
          
          Must be able to provide proof of work authorizationRequired
          Preferred

          Job Industries

          • Other

Keywords: University of California - Irvine Health, Whittier , Public Safety Responder -UCI Health-Lakewood, Healthcare , Lakewood, California